How to Edit the Recipient's Card
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Go to the Audience section in your edna Pulse account.
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Click on the name of the added recipient or select Edit in the action menu.
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(Optional) Change the specified recipient's personal information.
infoThe Phone field is required.
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(Optional) Configure or change additional recipient settings on the following tabs:
- Limitations
- User tags
- Variables
Black list WhatsApp Viber
Click To blacklist → Add to assign the Blacklist tag to the recipient and exclude them from all broadcasts sent from your edna Pulse account.
To remove the recipient from the blacklist, click Exclude → Remove.
WhatsApp unsubscription WhatsApp
- Click Unsubscribes.
- Select one or more channels from which you want to unsubscribe the recipient.
- Click Unsubscribe.
To restore the receipt of broadcasts, select one or more channels, click Restore subscription → Restore.
Blocking in WhatsApp WhatsApp
Click Block and confirm the action to block the recipient in WhatsApp due to spam or other undesirable actions on his part.
You cannot block a recipient if they haven't sent any messages to the company chat in the last 24 hours.
To cancel the lock, press Unlock.
Change the recipient's tags — assign existing ones or add new ones.
Creating and Assigning TagsChange or add additional variables that can be used to adapt messages to the recipient.
Creating and Assigning Variables