Dialogues

📄️ General Information

In your edna Pulse account, you can chat with recipients and view your message history in the Dialogues section. A dialogue with a recipient is created automatically after the first incoming message.

📄️ Dialogues List

Dialogues preview

📄️ Work with Messages

When you open a dialogue, the message history and a text field for sending messages appear in the center of the window.

📄️ Customer Profile

The customer profile displays the available information from the recipient's data: