Dialogues
General Information
In your edna Pulse account, you can chat with recipients and view your message history in the Dialogues section. A dialogue with a recipient is created automatically after the first incoming message.
Dialogues List
Filtering the dialog list
Work with Messages
When you open a dialogue, the message history and a text field for sending messages appear in the center of the window.
Customer Profile
The customer profile displays the available information from the recipient's data: