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Free Templates

Last updated: 3 November 2022

To save time while setting up broadcasts, you can also create a free template for Viber. A free template can have any content (including advertisement), as it does not have any requirements and you don’t need to register it with Viber.

  1. On the Settings → Templates page, click Add template → Viber.

  2. In the Sender(s) field, select the sender’s name(s): this will be the name(s) that the clients will receive the messages from. The names reflected in this list are the names you specify for a Viber channel in the Name in English field. You can only select the sender name(s) of active channels.

  3. Leave the Template ID field: this is a system field, it will fill in automatically upon saving the template.

  4. In the Template name field, enter the name of the new template.

  5. Select the Free radio button.

  6. From the Select content type drop-down, select the type of content you want this template to contain and specify all the required details for this content in the corresponding fields that appear:

    • Text: Enter anything in text format. Like custom operators, free operators can use strings of characters as well that you can add using the button. If you want to use a variable as a string of characters, click the Select a variable element and select the variable you need from the drop-down that opens.

      File IconCreating and Assigning Variables

    • Image: Add a JPG, JPEG or PNG image by either uploading it from your workstation or inserting its link. The maximum image size is 25 MB.

    • Message with button: Embed a button into your message. Here you can also enter text with strings of characters and add a button to it.

    • File: Add a file by either uploading it from your workstation or inserting its link.

      The maximum length of text in the template is 1000 characters.

  7. Add a comment, if necessary.

  8. Review how the message looks in the message preview box. If everything is correct, click Save (you don’t need to register a free template).

  9. If necessary, review the template status in the Status column on the Templates page. The template immediately moves to the Active status, and you can start using it in your broadcasts.