Launch customer communications faster with predictable results
edna Pulse documentation helps you move from first launch to scale: channels, templates, cascades, API, and analytics.
- Single knowledge base for product, API, and operational workflows
- Ready-to-use scenarios to launch broadcasts faster
- Clear path from setup to measurable results
Quick start
- Manage your balance
Top up your account and track your available funds
- Connect channels
Set up your company channels for customer communications
- Send your first broadcast
Create a template, prepare your audience, and launch your message
- Review results
Analyze delivery and broadcast performance
Popular
- Top up balance
How to top up quickly and verify payment status
- API: Send messages
Basic request for sending messages via API
- Licenses and plans
Where to check current limits and available options
- FAQ
Answers to the most common questions
Latest content
- July 31, 2026ReleaseJuly 31, 2026Added new features — searching for dialogs and recipients, creating new dialogs and recipients in the **Dialogs** section, and creating referral links in the agent account.
- July 31, 2026Documentation
- July 30, 2026Documentation
- July 30, 2026ReleaseJuly 23, 2026Added full support for WhatsApp's new recipient identifiers—BSUID, Parent BSUID, and Username.
- July 24, 2026Documentation
- July 20, 2026Documentation