Launch customer communications faster with predictable results
edna Pulse documentation helps you move from first launch to scale: channels, templates, cascades, API, and analytics.
- Single knowledge base for product, API, and operational workflows
- Ready-to-use scenarios to launch broadcasts faster
- Clear path from setup to measurable results
Quick start
- Manage your balance
Top up your account and track your available funds
- Connect channels
Set up your company channels for customer communications
- Send your first broadcast
Create a template, prepare your audience, and launch your message
- Review results
Analyze delivery and broadcast performance
Popular
- Top up balance
How to top up quickly and verify payment status
- API: Send messages
Basic request for sending messages via API
- Licenses and plans
Where to check current limits and available options
- FAQ
Answers to the most common questions
Latest content
- July 10, 2026Documentation
- July 10, 2026ReleaseJuly 9, 2026Connect your existing WhatsApp Business account to edna Pulse via WhatsApp Coexistence to work with one phone number in both the WhatsApp Business App and edna Pulse simultaneously — your message history will be synchronized automatically.
- June 25, 2026ReleaseJune 24, 2026BSUID, Username, Parent BSUID — new WhatsApp user identifiers.
- June 16, 2026Documentation
- June 16, 2026Documentation
- June 16, 2026Documentation