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How to Work with the List of Dialogues

Last updated: 16 July 2026

Dialogues preview

The dialogue list displays a preview for each dialogue — it contains the following information:

  • Recipient's name, phone number, or ID.
  • Channel type.
  • Preview of the latest message.
  • Unread message badge .
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    If there are unread messages, this badge also appears to the right of the Dialogues section title. File IconHow to mark a dialogue as answered

  • The time or date of the last message.