How to Work with the List of Dialogues
Last updated: 16 July 2026
Dialogues preview
The dialogue list displays a preview for each dialogue — it contains the following information:
- Recipient's name, phone number, or ID.
- Channel type.
- Preview of the latest message.
- Unread message badge .
info
If there are unread messages, this badge also appears to the right of the Dialogues section title. How to mark a dialogue as answered
- The time or date of the last message.