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July 23, 2026

· 3 min read

Added full support for WhatsApp's new recipient identifiers—BSUID, Parent BSUID, and Username.

Update
WhatsApp


edna Pulse now fully supports the new WhatsApp recipient identifiers—BSUID, Parent BSUID, and Username.

Now, in edna Pulse, you can:

  • Retrieve and save the new identifiers from incoming WhatsApp messages.
  • Find a recipient by phone number or BSUID.
  • View all available identifiers in the recipient’s card.
  • Send messages using BSUID and Parent BSUID via the API.
tip

Support for these new identifiers allows you to continue working with WhatsApp recipients even if Meta does not provide the phone number.

File IconBSUID and Username: New WhatsApp Recipient Identifiers and Changes to edna Pulse File IconSending Messages through Cascade File IconSending Messages by WhatsApp Template ID File IconSending Messages to WhatsApp File IconMessage Examples File IconRequesting Message History File IconWebhook about Clicking on WhatsApp Link Buttons