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April 1, 2025

· 3 min read

Create, configure, and run automation scripts in your edna Pulse account!

Updates


Added the ability to create, configure, and run automation scripts in the new Scripts section of your personal edna Pulse account. A script is a pre-planned and sequential chain of interrelated steps that automatically responds to events.

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To access the script feature, contact your personal edna manager. Scripts in edna Pulse are only available for the WhatsApp channel.

Added a new Scripts section to work with this functionality.

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Scripts help automate and speed up routine tasks that require manual labor in various areas, from marketing and sales to customer service and internal business process management.

Create and run scripts in edna Pulse if you want to:

  • increase sales efficiency;
  • improve the quality of customer service and interaction;
  • automate standard tasks: sending messages or reminders, processing requests.
File IconUsing Scripts File IconHow to Create a Script File IconScript Builder File IconScript Actions File IconScript Conditions File IconScript List