Updated: December 2025
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How to Manage Messages in Bitrix24
📄️ Message from a CRM Card
How to send a message to a customer on WhatsApp from a CRM card
📄️ Mass Messaging
How to send a broadcast to customers or businesses on WhatsApp
📄️ Replying to incoming messages
How to reply to incoming messages
📄️ Search for a Conversation
How to find the tight conversation with a customer