How to Track Employee Key Performance Indicators (KPIs)

Last updated: 3 June 2026

The availability of the KPI assessment tool depends on your Bitrix24 plan. bitrix24.com

tip

To evaluate employee performance based on specific metrics, configure the KPI section in open channel.

For more information on configuration, see the Bitrix24 documentation. helpdesk.bitrix24.com

1. Go to the Tasks and projects → Performance section, where reports are displayed as widgets.

2. (Optional) Click Filter, select a time period, and click Search. The current month is selected by default.

3. Review the data in the widgets for the selected period.

   Data for the period

4. (Optional) Click Create task, fill it out, and click Create.

   tip

   Adding a new task will increase the number of tasks in progress and improve performance.

   warning

   Tasks that an employee assigns to themselves are not taken into account when evaluating performance.

Data for the period

---

Deadline compliance rate

Overall performance percentage for all employees. Click How does it work to open the Bitrix24 documentation.

To evaluate an employee’s performance over a specific period, go to Tasks and projects → More → Reports and generate a performance report.

For more information about reports, see the Bitrix24 documentation. helpdesk.bitrix24.com

Tasks in progress

Total number of active and completed tasks.

Completed tasks

Total number of tasks completed so far.

Overdue tasks

Total number of tasks with missed deadlines. If a task is overdue twice, it will have two notes. Click More to open the list of overdue tasks.

info

If a task was assigned after the deadline, no remark will appear and the efficiency rating will not decrease.

Daily deadline compliance rate

A graph showing changes in efficiency by day.