Obtaining Call Settings Status for WhatsApp Signature ID

Last updated: 16 December 2025

To determine whether it is possible to make calls using WhatsApp, use the method: api/channel-profile/whatsapp/{sender}/settings.

Calling the Method

To check the status of your WhatsApp signature ID settings, send a POST request to the URL https://app.edna.io/api/channel-profile/whatsapp/{sender}/settings, where {sender} is the signature ID.

tip

To find out the signature ID, request a list of channels, the signature ID will be specified in the parameter subject.

Receiving List of Channels

Request Format

{
    "callbackUrl": "string"
}

Request Example

{
    "callbackUrl": "https://emulator.edna.dte/test/wa-calling"
}

Request Parameters

Parameter	Data type	Character	Description
callbackUrl	string	Required	The URL to which the webhook is sent with information about setting up calls for signature. Only HTTPS protocol is supported. Maximum length — 500 characters. Webhook Request for WhatsApp Signature ID Call Configuration Status

Response Format

{
    "requestId": "string"
}

Response Example

{
    "requestId": "dab08880-8307-47e8-aa25-b42304eb1816"
} 

Response Parameters

Parameter	Data type	Description
requestId	string	Internal request identifier.

Webhook Request with Configuration Status

After calling the api/channel-profile/whatsapp/{sender}/settings method, edna Pulse will send a webhook request with the status of WhatsApp signature ID call configuration.

Webhook Request for WhatsApp Signature ID Call Configuration Status