Updates​

Added a new API method — api/v1/chatbots/trigger. It allows to add a recipient to the active script with the start block External trigger — now it is not necessary to use your edna Pulse account.

You can also add the necessary recipient to a relevant script in real-time using your CRM or an external service. For example, after placing an order, changing the status, or another event in your CRM.

Verify your business in Meta via edna Pulse account and use the new API to send messages.

Become an edna Pulse agent, attract new customers, and receive rewards in your personal agent account.

Use the new API method, complete the welcome form, manage users directly in your edna Pulse account, and note the new rules for working with WhatsApp limits.

Run and plan several scripts simultaneously, add an unsubscribe button to WhatsApp broadcasts, and use a new webhook request.

Note the new features: unified names for channel attributes, updated channel validation, and new rules for cascades.

Use the new API methods to send messages by template ID, receive callbacks about changing the WhatsApp template category, and consider the new mechanism for debiting funds for AMAU.

Analyze template statistics, configure email notification recipients, and consider new tips for the WhatsApp channel.

Set the message lifetime when creating a WhatsApp operator template.

Generate and download script reports.